What are the responsibilities and job description for the Front Desk position at BJB Properties?
BJB Properties is a Property Management Company that has openings for Doorperson/Front Desk Concierge. BJB Properties strives to deliver an exemplary living experience for our residents at every property, every day.
Hours:
Monday: 5:30pm – 12:00am
Tuesday: 5:30pm – 12:00am
Wednesday: 5:30pm – 12:00am
Thursday: 5:30pm – 12:00am
Friday: 5:00pm – 12:00am
Saturday: 5:00pm – 12:00am
Sunday: Off
Responsibilities include:
- Greeting residents, visitors, screening and announcing guests, enforcing building security;
- Monitor front door to be aware of all building activity – avoiding loitering in lobby and doorways;
- Receiving, sorting, and distributing packages at the desk to residents;
- Answering phone calls both for current location and as the emergency desk person for the several buildings;
- Dispatching calls to maintenance employees and/or Property Managers within the organization when there is an emergency situation;
- Entering information in to the building systems (i.e. work orders, etc.);
- Ensure work area is clean and presentable at all times;
- Periodically check all common area doors and emergency exits to make sure they are closed and locked;
- Become familiar with residents in order to know who belongs in the building and in order to build a positive experience for our residents;
- Responsible for key control – including signing out keys to personnel and contacting maintenance if there is a lock out at the building;
- Complete paperwork timely as required by the Property Manager.
Requirements include:
- The ideal candidate will have experience as a doorperson of a residential building with strong customer service skills.
- Proven customer service skills and experience.
- Communicates clearly in English, this includes the ability to read/write instructions in English.
- Computer literate. Minor typing and email is required.
- Ability to work with other staff members and be able to take direction from supervisor.
- Flexible schedule to work weekends, night shift and/or overtime.
- Must have high energy, friendly personality and willingness to work hard.
- Punctual and reliable
If interested, please send resume outlining salary requirements.