Clinical Process Improvement Program Manager - System Level

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

Responsible for managing and leading enterprise-wide multi-interdisciplinary improvement and standardization projects and programs aimed at developing innovative, evidence based, patient and employee centric care processes and practices within BJC to transform culture and improve the safety and quality of patient care.

Responsibilities

• Applies principles of patient safety, high reliability, performance improvement and human factors to manage and lead cultural transformation and standardization programs across clinical disciplines to meet the goals of Clinical Excellence within BJC
• Researches evidence-based best clinical practices, existing workflows and innovative technology enablers to assist clinical performance improvement teams develop future care practices.
• Collaborates with Subject Matter Experts, System Committees/Groups, BJC Shared Services, Epic1 and HSO leadership to manage, design, problem solve and complete transformational program and project implementations throughout BJC
• Communicates and implements new processes, practices and systems utilizing principles of change management and high reliability to include acceptance of processes by end users and on-going support to sustain.
• Develops educational materials to support transformational change and include practices and processes in daily operations.

Minimum Requirements

Education

• Bachelor's Degree

Experience

• 5-10 years

Licenses & Certifications

• RN/R.T.(R)

Preferred Requirements

Education

• Master's Degree

Experience

• 10 years

Supervisor Experience

• 2-5 years

Licenses & Certifications

• CPHQ
• CPPS

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer