What are the responsibilities and job description for the Lab Associate III - Lab Processing / Customer Service / Sendouts (Evenings) position at BJC HealthCare?
Missouri Baptist Medical Center is seeking a Full-Time Lab Associate III – Processing (Afternoon / Evening shift)
- $1000 sign-on bonus
- Full-Time Evening shift (4-10 hour shifts a week - 8 shifts a pay period)
- 12:00pm-10:30pm with rotating weekend and holidays
- Pre-Analytic departments of the laboratory
- Processing, Customer Service, and Sendouts
- In-Office position
- General Lab Processing / Customer Service
- Processing Dept & Customer Service Dept (Works in two departments assigned per shift)
- Processing Dept (intake and distribution on specimens arrival, ensure all the proper procedures are adhered so that the specimen integrity is not compromised)
- Customer Service Dept: Mainly phone interaction making or receiving phone calls to physician offices, ensuring the reference lab specimens are accounted for and given to the registration team when a specimen registration is needed, releasing order from EMR for manually ordering
- Sendout Dept - handles, processes, storage, packaging, shipping, and resulting of any test that we do not perform
- Provide results to caregivers
Experience:
- Lab experience is preferred
- Strong communication skill and teamwork
- Call Center and/or phone customer service experience
- Comfortable working in various computer systems
- Strong ability to multitask in a busy environment
Overview
Missouri Baptist Medical Center, an acute care hospital in St. Louis County, offers a full continuum of medical and surgical services, including heart care, cancer, women and infants, breast health, gastrointestinal, orthopedic, stroke, therapy, wound and pain management services. The hospital has a 24-hour adult emergency department and cares for pediatric patients at a separate emergency department in collaboration with St. Louis Children’s Hospital.
Missouri Baptist is the first and only hospital in St. Louis County to be named a Magnet® hospital by the American Nurses Credentialing Center (ANCC). The prestigious designation is the highest credential a health care organization can receive for nursing excellence and quality patient care. This recognition has been accomplished by less than nine percent of hospitals nationwide. Additionally, U.S. News & World Report ranked the hospital #2 in the St. Louis metro area.
The Clinical Laboratory at Missouri Baptist Medical Center is committed to improving the health and wellness of patients through our expertise in laboratory medicine and strong customer service. The laboratory performs over 1 million tests annually with a focus on providing accurate and timely results and services to patients and the community we serve. The laboratory is fully accredited by the College of American Pathologists (CAP) and The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and the American Association of Blood Banks (AABB).
Preferred Qualifications
Role Purpose
Performs a variety of pre analytic, analytic and post analytic laboratory duties as assigned.
Responsibilities
Minimum Requirements
Education
Experience
Supervisor Experience
Preferred Requirements
Education
Licenses & Certifications
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
