Demo

Patient Service Representative - Family Medicine

BJC HealthCare
Lake, MO Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 1/13/2026
Additional Information About the Role

Come join our team as a full-time Patient Service Representative with BJC Medical Group in Family Medicine located in Lake St. Louis, this is a rare opportunity to join a great team!

  • Outpatient 
  • 40-Hours per week 
  • Day Shift 
  • Benefit Eligible
  • NO CALL, NO WEEKENDS, NO HOLIDAYS

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

A BJC Medical Group practice located in O'Fallon, MO and  serves their community by providing the highest level of quality care to their diverse patient populations.


Preferred Qualifications

Role Purpose

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

 

Responsibilities

  • Handles telephone calls from patients and staff; forwards calls requiring triage.
  • Performs receptionist duties with close attention to detail and professionalism.
  • Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
  • Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
  • Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
  • Minimum Requirements

    Education

  • High School Diploma or GED
  • Experience

  • 2-5 years

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Patient Service Representative - Family Medicine?

    Sign up to receive alerts about other jobs on the Patient Service Representative - Family Medicine career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,569 - $51,697
    Income Estimation: 
    $59,609 - $76,680
    Income Estimation: 
    $29,761 - $38,121
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $41,924 - $50,720
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $32,750 - $43,253
    Income Estimation: 
    $41,365 - $50,783
    Income Estimation: 
    $55,044 - $66,097
    Income Estimation: 
    $32,750 - $43,253
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $90,911 - $112,927
    Income Estimation: 
    $83,411 - $104,227
    Income Estimation: 
    $94,486 - $132,161
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $84,786 - $108,350
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at BJC HealthCare

    BJC HealthCare
    Hired Organization Address Florissant, MO Full Time
    Christan Hospital is looking to hire a Patient Access Rep I for the weekends! Additional Preferred Requirements Every Sa...
    BJC HealthCare
    Hired Organization Address St. Louis, MO Full Time
    Barnes West County is hiring an Endo Tech for their growing team! Monday - Friday, 7:30AM - 4:00PM Career Advancement Op...
    BJC HealthCare
    Hired Organization Address Saint Peters, MO Full Time
    Come join our team as a full-time Patient Service Representative with BJC Medical Group in Family Medicine located in St...
    BJC HealthCare
    Hired Organization Address Town And Country, MO Part Time
    Location Name: MBMC Hospitalists Category: Physicians and Housestaff Employment Status: Part-Time Overview BJC Medical G...

    Not the job you're looking for? Here are some other Patient Service Representative - Family Medicine jobs in the Lake, MO area that may be a better fit.

    AI Assistant is available now!

    Feel free to start your new journey!