What are the responsibilities and job description for the Performance Improvement Consultant position at BJC HealthCare?

Additional Information About the Role

BJC is looking for a Performance Improvement Consultant.

Ideally candidate will have a Green or Black Belt.

This is a hybrid position that requires being on-site for project meetings.

Candidate must live in the greater St. Louis area.

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

The Operations Department provides support to the strategic and operational objectives of BJC Medical Group practices and is located in Town & Country.

Preferred Qualifications

Role Purpose

Manages or provides limited process improvement/ transformation expertise for project teams, process owners, operations, leadership and stakeholders in order to achieve engagement goals and operational performance objectives to reach successful business outcomes. Engagement assignments, team size and duration will vary and be limited in scope, complexity and quantity to ensure appropriate attention to process improvement details.Performs tasks related to:- 6 Sigma, Lean, rapid improvement events and associated activities- Project scoping, planning, execution, analysis and tracking- Change management- Team facilitation- Data collection and analysis- Risk/Issue identification and mitigation- Stakeholder tollgates/reports- Assists in continuous improvement training consistent with Lean and 6 Sigma and other transformation core competencies

Responsibilities

Performs tasks related to:- 6 Sigma, Lean, rapid improvement events and associated activities- Project scoping, planning, execution, analysis and tracking- Change management- Team facilitation- Data collection- Data Analysis-Risk/Issue identification and mitigation- Report development- Stakeholder tollgates/reports- Assists in continuous improvement training consistent with Lean and 6 Sigma and other transformation core competencies.

Performs or manages tasks related to defining and measuring problems and undesired outcomes/metrics. This includes voice of the customer, data collection, value stream and process mapping current state, stakeholder assessment, and other Lean/6 Sigma activities.

Performs or manages tasks related to developing the future state goals and conducts analysis of the gap between current state and future state, Utilize data analysis and lean/6sigma methods for assessing root causes, issues with process, stakeholder support needed, and gap identification.

Conducts improvement activities through engagement of teams, subject matter experts , stakeholders and benchmarking. Facilitates rapid improvement events for standard work, improved flow, waste reduction, error proofing, workplace organization and other objectives. Identifies countermeasures needed to address root causes.

Rollouts, implements and builds sustainment/control plans for solutions. Builds project approval and charters, work breakdown structures, schedules, dependencies, resource assignments. Tracks and analyzes task completion, risk/issues, mitigation strategies. Completes or manages appropriate report and dashboard documents and keep stakeholders informed.

Minimum Requirements

Education

Bachelor's Degree

Experience

<2 years

Supervisor Experience

No Experience

Preferred Requirements

Experience

2-5 years

Supervisor Experience

< 2 years

Licenses & Certifications

Lean/Six Sigma

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Pension Plan*/403(b) Plan funded by BJC
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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