RCM Training- Sr, SPEC

-Monday-Friday; 8a-4:30p
Some weekends (1-2 Saturdays per quarter)

About this Role: 

The Senior Revenue Cycle Management (RCM) Training Specialist is responsible for the facilitation, design and development of multiple training programs for RCM. This position works with Quality Analysts and RCM leadership to evaluate and analyze performance data to understand gaps and develop learning.

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

The Senior Revenue Cycle Management (RCM) Training Specialist is responsible for the facilitation, design and development of multiple training programs for RCM. This position collaborates with RCM leadership to understand and design training plans that address performance gaps and achieve the desired quality standards and outcomes. This position also serves as a subject matter expert and ensures that all training content and resources are properly developed and maintained. Additionally, the Senior RCM Training Specialist provides coaching and mentoring to junior team members, providing them with the standard knowledge, skills and resources to be successful.

Responsibilities

• Facilitates training sessions and helps employees develop subject matter expertise; serves as back-up for all RCM training & quality (T&Q) class trainers.
• Utilizes RCM T&Q templates to design, and develop facilitator and/or participant materials; ensures that all training deliverables, content and materials stay current.
• Manages all training programs, to include New Employee Training, Skill Building, On-The-Job Trainer Certification (a.k.a., preceptor); coordinates all training logistics and system-wide roll-outs of new training programs.
• Coaches and prepares new trainers to facilitate training activities; advises junior team members on how to make their facilitation style and training materials more participant-centered.
• Collaborates with quality specialists to document and maintain the accuracy of standard work documents, policies, procedures, and workflows.
• Partners with department leaders to conduct needs assessments and to identify trends that may affect quality outcomes; recommends training solutions aimed at reducing performance gaps.
• Performs Other Responsibilities as Assigned

Minimum Requirements

Education

• Bachelor's Degree

Experience

• 5-10 years

Supervisor Experience

• No Experience

Preferred Requirements

License & Certifications

• Healthcare Financial Management Association (HFMA) Certification

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer