Demo

Senior Clinical Program Manager

BJC
Saint Louis, MO Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 7/8/2025
Additional Information About the Role

Exciting opportunity for someone with leadership experience and a strong operational background.  In this role, you will be responsible for overseeing the operations of three gift shops, concierge services, the Barnes Lodge, volunteer services and Nursing Administration (approximately 90 direct reports).  The ideal candidate will have an MHA or MBA, experience in an inpatient setting, a good understanding of financials/budgeting and experience communicating with clinical leaders.  


Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Nursing Administration Department handles all staffing coordinators and the Clinical Operations Coordinators (COC). The Nursing Administration also coordinates budgeting for the nursing departments located throughout the hospital. The department also handles visitors, expirations and walk-ins.


Preferred Qualifications

Role Purpose

Oversees development and implementation of programmatic strategic plans, working closely with hospital administration and physician leadership. Directs financial and operational performance of departments including development of annual budgets, monitoring of revenues and expenses, as well as implementation of consistent management practices across departments.

 

Responsibilities

  • Ensures, through direction and coordination of activities, the goals and strategies of the strategic plans are developed, prioritized and implemented in collaboration with WUSM physician leaders/business directors and hospital administration. Manages joint WUSM & hospital comprehensive infrastructure, steering committees, implementation committees and subcommittees in collaboration with the WUSM physician leaders/medical directors and hospital directors/vice presidents for the purpose of addressing inpatient and outpatient services; policies, procedures and treatment protocols; supply chain; clinical outcomes; patient experience; growth and capacity planning; and financial performance.
  • Leads and manages new initiatives and implementation of evidence based practice. Develops continuing alliances and communication with peer institutions. Foster relationships and collaboration amongst all key stakeholders (Clinical/non-clinical).
  • Develops/executes improvement programs using solid data/analytics and lean methodologies that directly impact key metrics related to people, service, growth/innovation, quality and margin. Monitors and develops program contracts and scorecards to support analysis for use in mission support agreements, medical directorships, physician co-management, operational excellence and performance/care improvement.
  • Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Minimum Requirements

    Education

  • Master's Degree
  • - Bus/HC Admin/Nursing/related

    Experience

  • <2 years
  • Supervisor Experience

  • < 2 years

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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