Demo

Urgent Care Behavioral Health Navigator

BJC
Florissant, MO Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 10/30/2025
Additional Information About the Role

  • Shift information: 4 - (10-hour shifts - 9:00 am - 7:30 pm) every other Saturday
  • Types of clients: Clients who are suffering from mental illnesses both Children and Adults
  • Team Dynamic: 2 FT Navigators (including this position), 1 PT Navigator, 1 Peer Support Specialist, 1 Community Health Worker and 3 Intake Specialists as well as nursing staff and psychiatric nurse practitioners from SSM. There is a lot of team work required in this position.
  • Location: The campus of SSM DePaul Hospital in Bridgeton, MO. - (12355 DePaul Dr Ste 150 Bridgeton, MO 63044)
  • Ideal Skill Set: Some behavioral health experience, client centered focus and some excel experience
  • Job responsibilities: monitoring and answering phones, cleaning waiting room at times designated, scheduling agency appointment, greeting guests, registering clients as they walk in, making packets for next day

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties.  As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.  

 


Preferred Qualifications

Role Purpose

The Behavioral Health Navigator is responsible for coordinating services for mental health patients. This position facilitates the linkage of the patient to a qualified mental health professional, who will evaluate and determine the needs of the patient. This position also assists patients and families to identify the various resources and services available in the local community.

 

Responsibilities

  • Initiates contact and works with various caregivers & facilities to determine their capacity for placement of mental health patients.
  • Ensures that general information about care facilities and various community resources (i.e., contact information, location, number of beds, etc.) is accurate and readily available.
  • Coordinates the assignment of new patients to a qualified mental health professional.
  • Ensures that electronic medical records (EMR) and associated documentation related to the patient are accurate and kept up to date.
  • Prepares faxes, manages workflows, and performs various administrative duties.
  • BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
  • Minimum Requirements

    Education

  • High School Diploma or GED
  • Experience

  • <2 years
  • Preferred Requirements

    Education

  • Associate's Degree
  • Experience

  • 2-5 years
  • Supervisor Experience

  • No Experience

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Pension Plan*/403(b) Plan funded by BJC
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to www.bjctotalrewards.com/Benefits

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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