What are the responsibilities and job description for the Host/Hostess position at Bjs Steak and Rib House?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. Your exceptional communication skills and attention to detail will help create a positive dining experience in our restaurant. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties
- Greet guests warmly as they enter the restaurant and provide them with menus.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Answer phone calls with professionalism, providing information about the menu and making reservations as needed.
- Assist guests with any inquiries or special requests, ensuring excellent guest relations.
- Collaborate with waitstaff and kitchen staff to ensure smooth service delivery.
- Maintain cleanliness and organization of the host/host area.
- Utilize the POS system for managing reservations and tracking guest preferences.
Experience
- Previous experience in food service or hospitality is preferred but not required.
- Strong phone etiquette and communication skills are essential for effective guest interactions.
- Familiarity with POS systems is a plus, but training will be provided.
- A passion for providing outstanding guest services and creating memorable experiences.
- Ability to work well under pressure in a busy restaurant environment while maintaining a positive attitude.
Join us as we strive to deliver exceptional dining experiences, where your role as Host/Host is crucial in setting the tone for our guests' visits!
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12 - $13