What are the responsibilities and job description for the Warranty Technician position at Black Aces Tactical, llc?
Job Title: Gunsmith – Shotgun Repair & Customer Service
Location: Longwood, FL
Company: Black Aces Tactical, LLC
About Us:
Black Aces Tactical is a nationally recognized brand specializing in high-performance shotguns and firearm accessories. We’re passionate about delivering quality products and top-tier service to firearm enthusiasts across the country.
Position Overview:
We are currently seeking a skilled and motivated Gunsmith to join our team. This position focuses on repair and warranty work specifically related to shotguns. In addition to technical skills, the ideal candidate will have strong communication abilities to provide excellent customer service and support.
Key Responsibilities:
- Perform repair and warranty work on shotguns with speed and precision
- Diagnose mechanical issues and perform functional tests
- Maintain detailed records of service and warranty work
- Communicate with customers via phone and email regarding service needs and turnaround times
- Assist with troubleshooting and technical support
- Work with the internal team to manage parts inventory and warranty claims
Requirements:
- Proven experience as a gunsmith, preferably with a focus on shotguns
- Knowledge of firearm function, safety, and compliance
- Excellent attention to detail and manual dexterity
- Strong written and verbal communication skills
- Ability to multitask and work independently
- Must be legally eligible to work with firearms in the United States
Preferred Qualifications:
- Formal gunsmith training or certification
- Customer service experience
- Knowledge of Black Aces Tactical product lines
What We Offer:
- Competitive salary based on experience
- A laid-back, team-oriented work environment
- Full-time, on-site position in Longwood, FL
- Opportunity to grow within a fast-moving firearms brand
How to Apply:
Email your resume and a brief cover letter to mike@blackacestactical.com with the subject line "Gunsmith Application – [Your Name]"
Job Type: Part-time
Pay: $18.61 - $19.47 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $19 - $19