What are the responsibilities and job description for the Customer Service Representative position at Black Acid Apparel?
We’re Hiring: Customer Service/Sales Agent
Location: Madison, NC (In-Person Only)
Hours: Monday–Friday, 8:00 AM – 4:30 PM
Position Type: Full-Time
Black Acid Racing Apparel is shifting into high gear and we’re looking for an upbeat, people-loving Customer Service/Sales Agent to join us in Madison, NC! If you’ve got a big personality, love to chat, and thrive in a fast-paced, energetic environment—this is your sign.
Who You Are:
- You’re outgoing, friendly, and love engaging with people.
- You’ve got strong communication skills across social media, phone, and email.
- You can stay cool under pressure and solve problems with a smile.
- You bring positivity and energy to the workplace every day.
- Sales background? That’s a bonus, but if you’re great with people—we’ll show you the ropes!
What You’ll Do:
- Be the voice of Black Acid Racing Apparel to our customers—online and over the phone.
- Respond to inquiries on Facebook, email, and by phone.
- Help customers with questions about orders, products, sizing, shipping, etc.
- Keep things running smoothly in the office while bringing fun, helpful energy to every customer interaction.
- Support sales and promotions as needed, including in-store events and brand activations.
What You Bring:
- Top-notch communication and people skills
- Familiarity with social media and customer service tools
- Strong organizational skills and the ability to multitask
- Self-motivation and a great attitude
- A love for racing, apparel, or just good vibes in general
What You’ll Get:
- Consistent, daytime hours (no nights or weekends!)
- Discounts on all Black Acid merch
- A fun, fast-paced team environment
- Opportunity to grow with a brand that’s all about passion, performance, and personality
Ready to join the Black Acid crew?
Apply by sending your resume and a short message telling us why you’d crush this role via the really Application process
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $15 - $17
