Senior Product Manager

EMPOWER OVERVIEW

Empower is shaking up an outdated financial system by providing real opportunity for our customers : the opportunity to get the cash they need, to access fair credit, and to change their financial story. Today, we’re helping millions of people find financial security through machine learning models that evaluate creditworthiness using a more inclusive lens and mobile-first products : Cash Advance, Thrive line of credit, and Petal credit cards. Tomorrow? Creating even more financial paths for our customers (and their wallets) to succeed.

This year, Empower ranked #65 on Inc. 5000’s Fastest-Growing Private Companies list — our third year in a row cracking the top 100 — and was named by Forbes as one of the 25 Next Billion-Dollar Startups for 2024. Empower was also featured by Forbes on America’s Best Startup Employers list in 2023, and our Thrive line of credit product was named by Fast Company as one of 2022’s Next Big Things in Tech.

Empower is backed by Sequoia Capital, Blisce, and Icon Ventures. Ready to grow your impact and accelerate your career? Take a look at our open roles — we can’t wait to meet you.

THE EMPOWER WAY

Great Expectations : We come up with bold, audacious goals for ourselves and go all out for impact

Owner Mindset : We give every employee latitude to act independently, make smart choices, and move the business forward

Spirited Debate : We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view

Customer Obsession : We listen to understand, empathize, and create a memorable, rewarding experience for our community

Inclusive Collaboration : We believe diverse teams make the best decisions, and we strive to give diverse voices a seat at the table

No Jerks Allowed : We value our relationships and take the time to build trust and connection and communicate respectfully

WHAT EMPOWER OFFERS

Competitive salary

Generous equity package

Full healthcare benefits

Technology expense reimbursement

Virtual first environment

JOB DESCRIPTION

Empower is looking for an experienced product manager for our international businesses in Asia Pacific. This role presents an exciting opportunity to be an early team member in these geographies as we build a winning strategy to expand access to fair credit. If you’re looking for a role where you can have massive impact creating products that expand financial inclusion, and a wide scope within a high performing team, this is the role for you.

The ideal candidate is driven by a passion to improve customer financial well-being, collaborate intensely with other key disciplines, and make decisions that fuel business growth. This individual will lead teams and workstreams that drive the strategy, tactics, and delivery timelines for all Empower features and products.

More specifically, this role will lead development and launch of products in Empower’s emerging markets in Asia Pacific (particularly for Cashalo, our leading online lending platform in the Philippines). You will play a critical role in bringing products to market, designing and executing a robust testing agenda, and analyzing user data to identify areas of opportunity. You will lead day-to-day execution in partnership with Engineering, Credit and Data Science, Operations, Design, Marketing, Compliance, and Customer Support. You will also shape the longer-term strategy of the product and roadmap.

Empower is a remote-first company. We drive connectivity through regular company offsites. Travel for company offsites is expected at a minimum 2 times a year.

RESPONSIBILITIES

Identify opportunities, develop and review proposals for new products for Empower’s international markets

Lead workstreams required to build impactful products, i.e., managing cross-functional support, designing specs, overseeing development and measuring outcomes

Work with Empower’s leadership team to build out strategy and growth plans while managing financial outcomes

Partner with geography leaders in Credit and Data Science, Engineering, Marketing, and Finance to ensure that the team’s work fits within the larger picture

Lead and build teams of product managers and and colleagues from other disciplines as the business grows

QUALIFICATIONS

Minimum of 5 years work experience in product management, with a strong preference for experience in technology start ups and / or financial services companies

Bachelor’s degree (or greater), ideally in an analytical or technical discipline (e.g., Engineering, Computer Science, Economics)

Strong analytical abilities and are comfortable defining and measuring goals consistently

Deep experience with SQL, Python, and / or analytical tools such as Amplitude and Tableau

Strong customer empathy and experience shaping product direction and execution based on customer needs, innovative trends, and new products in the industry

A get-it-done mindset; you’re resourceful and happy to be hands on and in the weeds writing product specs, leading problem solving sessions, and driving outcomes

An interest in addressing complicated and impactful product & business problems

Experience leading complex, cross-functional product initiatives

Strong strategic thinking, problem solving, and logical structuring abilities

Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction

Excellent verbal and written communication skills, ability to communicate to an executive audience

Located in an Asia Pacific time zone to facilitate collaboration across regions.

At Empower, we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first. We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. Even if your experience doesn’t exactly match up to our job description, you should feel empowered to apply regardless!

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