What are the responsibilities and job description for the Supervisor/Server position at Black Bear Diner?
Summary:
- At Black Bear Diners, we have been serving Good Old Fashioned Family Food since 1995. We are a fun, family-friendly concept known for our great homemade food, large portions and genuine, friendly service.
- The overall responsibility for servers is to provide friendly, prompt, individualized service that creates a dining experience so positive that all guests will want to return.
Supervisor/Server Responsibilities:
- Responsible for closing up the building at night and performing closing duties.
- Serve as Supervisor-on-Duty on nights when managers are not scheduled.
- Familiar with and practice all company standards related to position.
- Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
- Inform guests of specials and feature items.
- Answer questions about our food, beverages and other restaurant functions and services.
- Take food and beverage orders from guests, enter orders in our point-of-sale system.
- Deliver food and beverages to guests in a timely manner.
- Run food orders from the pick-up window promptly regardless of which server placed the order.
- Perform side work at the start and end of each shift as assigned.
- Maintain clean service areas.
- Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Pre-bus tables frequently.
- Prepare bill and present check to guest at appropriate point in service sequence.
- Clean and reset tables promptly. Clean chairs, booths, and surrounding carpet.
- Be ready and willing to assist fellow servers as situations arise.
- Thank guests for their visit and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
- Possess verbal and language skills to understand and communicate with guests.
- Must have a basic knowledge of dining room and service procedures and functions.
- Possess basic math skills, operate a point-of-sale system, and have the ability to handle money.
- Other Duties as assigned
Benefits:
- Employee discount
- Paid sick time
Job Types: Full-time, Part-time
Pay: $14.70 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15
