What are the responsibilities and job description for the Infrastructure Technician II (Onsite) position at Black Box Careers?
The Infrastructure Technician II performs skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of fiber optic cabling, low voltage category cabling, communications cabling and other various low voltage cabling systems.
Position Details:
- Hourly position based upon experience & skill level
- Contract with possible contract extension or hire
- Standard work hours: Mon-Fri 6:00pm-2:00am
- Location: Customer Site - Richardson, TX 75083
- Client Addendum will need to be followed. Copy will be provided at the time of candidates offer.
Essential Functions:
- Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.
- Lead the installation and service of fiber optic cabling (single mode connection; 100-288 pair), low voltage category cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
- Represent Black Box in client meetings to ensure that all parties are consistently updated on work progress and client expectations are being met.
- Assist with material control to make sure that technicians have all materials needed to complete their work.
- Ensure Black Box quality and safety guidelines are being followed.
- Communication and reporting of daily activity completed for run books and project task logs, and assessment of completing task in the time allotted for completion.
- Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
- Perform site survey, document findings for submittal to sales engineering regarding requirements and needs.
- Engage in internal planning to optimize Black Box’s ability to complete the project within established guidelines.
- Execute project milestones and test plans.
- Complete project closeout deliverable packages, Test Results, As-Built, Pictures, and Quality Audits.
- Travel to client sites as needed to complete assigned work and transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
Education Requirements:
- Associate degree or Certification in a technology services/technical discipline, or equivalent work experience preferred.
Experience Requirements:
- 3 years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar)
Other Qualifications, Skills & Certifications:
- Required:
- Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable.
- Proven ability to utilize fluke and OTDR testers
- Previous experience with Fusion Splicing
- Ability to communicate well and represent Black Box in client meetings and interactions
- Advanced knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
- Advanced knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
- Advanced knowledge of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
- Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
- Ability to install cable pathways, conveyances (e.g. ladder, trays, support systems)
- Knowledge of through-wall penetration systems
- Ability to carry up to 30 lbs. and lift up to 50 lbs.
- Ability to climb ladders and work from heights
- Preferred:
- CNET CNCI,
- BICSI Installer (INST1),
- BICSI Installer 2 copper/fiber (INSTC/INSTF)
- BICSI Technician (TECH)
- Manufacturer certifications
Competencies
- Adaptability
- Collaboration
- Flexibility
- Professionalism
- Quality
- Reliability
- Technical Expertise
- Accountability
- Attention to Detail
- Crisis Management
- Customer Focus
- Fostering Teamwork
- Initiative
- Safety and Risk Management
This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.
About Us:
Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members.
What’s in it for You at Black Box Network Services?
Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!
Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Visit blackbox.com to learn more.
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