Warehouse Specialist

If you are a Warehouse Specialist looking for an exciting role working with industry leaders, look no further!  Black Box is hiring a Data Center Warehouse Specialist as part of our strategic growth initiative to work with our customer, Meta - the largest social media giant in the world.

In addition to our comprehensive total rewards package (medical, dental, vision, 401(k) with Company match, life/accident insurance, HSA, tuition reimbursement and more), we are offering relocation, temporary living and/or commuter assistance and/or a sign-on bonus for this position.

The Warehouse Specialist processes inventory movement through the warehouse utilizing ERP system(s).   Supervises and performs the physical or administrative tasks involved in the shipping, receiving, order fulfillment, storing and distributing of materials, parts, supplies and equipment.  Provides internal and external customer service and support through a ticketing system, email, phone calls, etc. 

Essential Functions are:

• Safety is our Priority. Follow Safe Work Practices that conform with the Company’s Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day.
• Promote company Core Values to foster and safeguard Company culture.
• Performs receiving process, use of the multiple ERP systems, product knowledge and quality standards
• Escalation point of contact for all warehouse services activities
• Monitor and submit RTP’s for warehouse materials and resolve complex customer, inventory, ERP issues
• Create and manage pick plans for accurate and timely order completion.    Schedule all pick-ups for outbound freight. Ensure each order is processed, packed, and shipped to the proper shipping location based on the sales order by the end of each day
• Provide freight quotes to sales, purchasing, production and management to assist in sales order processing. Complete other orders requesting freight quotes from outside vendors
• Receive and verify all incoming inventory to "FG" stock in a timely manner to minimize receiving or transfer errors.  Move physical inventory to the proper put-away bin locations on a daily basis utilizing handheld scanner device
• Perform cycle counts on a daily, weekly basis to ensure inventory level accuracy and physical inventory yearly
• Interacts with customer contacts, business partners, and internal staff to resolve Sales Order issues to meet shipment dates
• Process all related reports including Fixed Bin Replenishment, MAC/Service Errors, Open PO, Reservation Errors and others as needed and directed
• Verify physical inventory for purchase orders or RMAs (returns) and communicate discrepancies to customer service or purchasing agent.

Need for Success:

• Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others.
• Ability to work under time constraints and adapt to changing requirements with a positive attitude.
• Strong oral and written communication and organizational skills, including excellent customer service skills.
• Ability to effectively present to groups of various sizes.
• Disciplined, detail oriented, organized, and self-driven.
• Demonstrated skill in organizing resources and establishing priorities.
• Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore, Textura and others.
• Ability to stand on your feet all day and to be able to lift up to 25 lbs

 Education/Experience Requirements:

• High School Diploma, or equivalent
• 2-5 years of warehouse experience and inventory knowledge
• Safety training and certificates and EPA/Hazmat Training may be required