What are the responsibilities and job description for the Program Director position at Black Diamond Advisory?

Job Description

Salary :

BLACK DIAMOND ADVISORY PROGRAM DIRECTOR

ABOUT US

Black Diamond is the leading Digital Finance Transformation firm and OneStream Diamond Partner. Our services include Financial Transformation, Change Management, Process Automation, and OneStream Solutions. We are a global partner operating in the U.S., Canada, Europe, and Australia. As a single firm with truly global capability, Black Diamond is committed to meeting the combined needs of the CFO and Controller, as well as IT and Business Unit Leaders. The firm knows that the solution to a companys digital finance transformation is expert implementation and ongoing collaboration.

DESCRIPTION

The Program Director is a strategic leader, collaborating closely with the Project Manager on day-to-day execution while providing high-level guidance alongside the Project Sponsor. This role involves taking a broader, more strategic view by overseeing multiple workstreams within the program. Acting as the primary point of contact between the consulting firm and the clients director-level and mid-level management teams, the Program Director ensures alignment on goals, expectations, and outcomes to drive the programs success.

KEY RESPONSIBILITIES

Partner closely with BDA Sales team to identify clients disposition and identified needs.
Define and align the program roadmap with goals, ensuring cohesion across workstreams.
Collaborate on resource allocation, assist in resolving conflicts, and address constraints to support program progress.
Draft and deliver clear communications to stakeholders, aligning on progress and expectations.
Develop and monitor financial forecasts, ensuring budgets are met and escalating critical issues.
Establish governance frameworks and lead decision-making processes for program success.
Identify and escalate risks and issues, implementing mitigation strategies promptly.
Lead change management efforts for smooth adoption of new processes and systems.
Track and report program progress using dashboards and regular stakeholder updates.
Ensure deliverables meet quality standards before submission to clients.
Facilitate collaboration across teams to achieve program objectives efficiently.
Hold client accountable for delivery success factors that are within the clients control.

QUALIFICATIONS

Proven experience in executive-facing consulting roles, managing high-stakes engagements with external clients.

Extensive experience (10 implementations) with finance systems such as OneStream or Hyperion, with the ability to predict challenges and provide guidance.

6 years of strong program and project management experience using proven methodologies.

High emotional intelligence, excellent communication skills, and the ability to engage with stakeholders.

Highly motivated, proactive, and capable of independently leading initiatives and making informed decisions.

Willingness to travel at least monthly to maintain client relationships and ensure program success.

Experience with Salesforce is a plus.

Financial background preferred for enhanced forecasting and budget management.

BENEFITS :

Competitive benefits and retirement plans

Flexible paid time off

Paid holiday time off

Monthly technology and annual office reimbursements

Work from home with equipment provided

remote work

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