What are the responsibilities and job description for the Field Service Technician position at Black Diamond Paver Stones and Landscape, Inc.?
COMPANY OVERVIEW:
Black Diamond Paver Stones & Landscape, Inc. is a proven leader in the home improvement industry that separates itself from the rest of the competition with a higher standard of product quality, value and customer service. This has been developed through the leadership of our seasoned management team, our superior marketing campaigns and operating procedures.
Since 2004, our family owned and operated company has helped 5,000 homeowners transform their outdoor living environments. We have done this while achieving an A rating with the Better Business Bureau, with an excellent reputation on YELP and Social Media, as well as maintaining a Diamond Certification. To learn more about our company, please visit our website at: www.BlackDiamondLandscape.com
POSITION RESPONSIBILITIES
- Performing hardscape tasks such as: Re-grading levels, switching out broken or stained interlocking pavers, low voltage lighting, devising solutions for failing drainage systems.
- Performing landscape tasks such as: Installing new irrigation valves, fixing irrigation leaks, replacing and/or installing new plants, etc.
- Survey existing conditions on residential hardscape / landscape installation projects, identify quality and safety problems and resolve issues accordingly.
- Monitor and report on installation team performance and areas for improvement.
- Identify additional services that may be required and present all options to the customer.
- Manage safety program and jobsite safety conditions.
REQUIREMENTS
- Experience in the hardscape and landscape industry with product and procedures knowledge.
- Must be dependable, punctual, organized with strong interpersonal and communication skills.
- Ability to positively interact with customers and handle customer issues.
- A team player, who can work independently or supervised, with a positive attitude and a strong work ethic.
- Willingness to expand knowledge base and skill levels – enjoys learning.
- Clean driving record with valid CA driver’s license.
- Knowledge of basic OSHA-regulated safety measures.
- Bi-lingual English/Spanish is helpful, but not required.
- Completion of Horticulture and/or Construction courses is a plus.
Physical Requirements
- Move safely over uneven terrain (frequently)
- Move and carry up to 50 pounds (frequently)
- Operate hand and electric tools and machinery (frequently)
- Bend, stoop, kneel (frequently)
- Sitting/driving in a car (frequently)
- Keyboarding/using a computer (occasionally)
- Communicating via phone, text, and email (occasionally)
- Regularly required to discuss and exchange information (frequently)
COMPENSATION/BENEFITS
The compensation is $22 to $25/hr depending on experience & licensing.
Keywords: quality, safety, pavers, paver stones, service, technician, landscape, hardscape, veterans encouraged
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Work Location: On the road
Salary : $22 - $25