What are the responsibilities and job description for the Entry-Level Phone Agent position at Black Diamond Pest Control?
This entry-level, full-time position is responsible for supporting field technicians by engaging with customers, scheduling work, and preparing documents. The ideal candidate is upbeat, polite, organized, able to multitask, and comfortable in a fast-paced work environment.
At Black Diamond, we believe it is important to establish long-lasting relationships with each of our customers. Our office personnel play an important role in this! We value continuous refinement in the workplace which is why all job roles include on-the-job training and annual evaluations. This also leads to advancement opportunities within our company!
We're looking for you if your strengths include:
- Customer service skills
- Professional phone etiquette and proper grammar
- Ability to perform multiple tasks at the same time
- Being detail oriented and organized
- Problem solving skills
Bonus points if you have experience with:
- Customer service
- Scheduling or logistics
- Multi-line phones
Benefits & Perks
- Paid time off paid holidays, health, dental, and vision insurance
- 401k with a company matching program
- Full-service kitchen with free snacks and drinks!
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15
