What are the responsibilities and job description for the Sales Catering Manager position at Black Family Hospitality?
Terry Black’s Barbecue, a renowned name in authentic barbecue, is seeking an enthusiastic and results-driven Catering Sales Manager to lead our catering team and event sales efforts. This pivotal role focuses on booking and managing onsite and offsite events, combining sales expertise, exceptional customer service, and event management skills to deliver unforgettable experiences that reflect the legacy of Terry Black’s Barbecue. As a key representative of our brand, you will drive catering business growth, foster long-term client relationships, and oversee flawless event execution.
Sales and Business Development :
Identify and secure new catering clients through innovative sales strategies and community engagement.
Focus on booking onsite events at our venue and coordinating offsite catering services for external locations.
Cultivate lasting relationships with repeat customers to drive loyalty and consistent business growth.
Represent Terry Black’s Barbecue at networking events, industry expos, and community functions.
Contract Negotiation :
Develop tailored catering proposals and finalize contracts to balance client satisfaction and profitability.
Ensure clear communication of client needs to internal teams for seamless event delivery.
Event Planning and Execution :
Collaborate with clients to craft customized barbecue menus and coordinate event logistics for both onsite and offsite events.
Partner with store leadership and catering teams to ensure exceptional preparation and service.
Provide hands-on support during events, ensuring every detail upholds Terry Black’s Barbecue standards.
Oversee inventory management and ensure all catering equipment is maintained and ready for use.
Team Collaboration and Leadership :
Act as the main point of contact between clients and internal teams, ensuring smooth operations.
Mentor and guide the catering team to deliver outstanding customer experiences consistently.
Market Analysis and Reporting :
Track catering sales performance and provide actionable insights to leadership.
Stay current with industry trends and competitor activity to identify growth opportunities.
Work Requirements :
Must be available to work 40-50 hours per week, including weekends and holidays as needed.
Be prepared for flexible hours to accommodate event schedules and client needs.
Ability to travel to multiple sites.
Qualifications :
Experience :
Proven track record in catering sales or high-volume event management, ideally within the barbecue or restaurant industry.
Expertise in cultivating client relationships and negotiating contracts.
Skills :
Strong leadership and organizational abilities.
Proficiency with Triple Seat or other CRM platforms for managing client relationships and event details.
Excellent communication, negotiation, and interpersonal skills.
Problem-solving aptitude and the ability to adapt under pressure.
What We Offer :
Competitive salary and performance-based bonuses.
Opportunities for professional growth within an iconic barbecue brand.
A collaborative and supportive work environment.
The chance to share Terry Black’s Barbecue’s legacy of exceptional food and hospitality with our valued customers.
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