What are the responsibilities and job description for the Inside Sales position at Black Mountain Rental?
We are searching for an ambitious individual to join our team as an Inside Sales Representative! As an Inside Sales Representative, you will provide comprehensive operational and sales support to our team. Your primary workspace will be at the rental counter, where you will interact with a diverse range of customers daily. This position is not just a job; it is considered the heartbeat of the store and serves as a vital link between our products and the customers who rely on them.
Your ability to engage with customers effectively will be key in creating a welcoming atmosphere and addressing their needs promptly. By fostering strong relationships with our customers, you will directly contribute to driving revenue and ensuring high levels of customer satisfaction.
In this role, you will also be tasked with ensuring compliance with company policies and procedures, which are essential for maintaining the operational integrity of our business. This includes handling rental transactions accurately, managing inventory levels, and assisting customers with any questions or concerns they may have about their rentals.
Your proactive approach and dedication to excellence will not only keep the store running smoothly but also position you as a trusted resource for customers seeking the best experiences with our services.
Embrace the opportunity to be a key player in our organization, knowing that your contributions will resonate throughout the store and impact on our success. Together, we can achieve our goals and elevate customer experiences to new heights!
Elevate Your Career With REIC:
One of the fastest growing rental companies is actively hiring career-minded individuals to grow with us. We offer a highly competitive benefit and compensation package that includes:
- Competitive Health, Vision, and Dental Benefits available for full-time employees & family members
- Company paid life insurance
- Additional voluntary lines of coverage for life, accident, hospital indemnity, & critical illness available
- Generous paid time off (PTO) company paid holidays
- Company paid volunteer opportunities to assist in giving back to the communities we serve.
- Tuition Reimbursement Program
- 401(k) with company matching after 90 days of full-time employment
- Ongoing Professional Development Opportunities
A typical day might include the following:
- Walk the yard daily to ensure knowledge of equipment availability, equipment repair status and yard condition.
- Answer incoming calls and effectively engage customers both on the phone and in person.
- Discuss customer needs and suggest suitable and safe equipment for the application.
- Load/unload rental equipment as needed.
- Successfully negotiate rental rates and pricing to achieve optimal market share and profitability.
- Make realistic commitments and communicate with customers and/or sales reps if deviations from the original commitment occur.
- Work with customers in a professional manner
- Inventory counts and reconciliations completed timely.
- Engage with the shop staff regarding repair needs and rent-ready priorities.
- Maintain clean and orderly counter and showroom area.
- Maintain a commitment to safety.
- Perform any other duties as assigned.
Top candidates will have:
- Effective communication is essential to success in this position.
- Proven skills in organizing, planning and relationship building.
- A clean driving record.
- General proficiency with computers
- Ability to commit to a drug-free workplace.
Additional qualifications:
- Must have a team-player attitude and the ability to work well with all levels of personnel.
- Must be self-motivated and able to work with little or no supervision.
- College education is preferred.
- Knowledge of construction equipment is preferred.
Physical demands
- Ability to stand for extended periods of time and ability to perform tasks such as walking, bending, lifting, pushing, pulling, and reaching.
- Ability to occasionally lift up to 75 lbs. per day.
- Must be willing to occasionally work in harsh temperatures and environments.
REIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs, as well as a full background check, is required of all newly hired employees.
Salary : $20 - $25