What are the responsibilities and job description for the Customer Service Representative/Bank Teller position at Black River Country Bank?
Primary Customer Service Representative (also referred to as Bank Teller) responsibilities consist of engaging with customers to understand their needs, processing individual and business deposit account and loan transactions, individual drawer ‘balancing,’ facilitating bank ‘balancing’ and quality assurance processes and procedures, providing customer education, supporting operations, all while cooperating and collaborating to meet team goals and objectives.
We seek positive, engaging, helpful people who:
- Enjoy being ‘forward-facing’ to our customers;
- Have exceptional interpersonal skills that promote long-term relationships & team-building;
- Are quality-driven, stemming from detail-orientation and ability to multi-task;
- Possess the desire to engage in exceptional internal and external service; and
- Are excited to cross-learn and proactively develop their skills and abilities within BRCB.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 25 – 29 per week
Benefits:
- 401(k) 6% Match
- 401(k) matching
- Employee discount
- Financial planning services
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Professional development assistance
- Profit sharing
- Volunteer time off
Schedule:
- Monday to Friday
- Rotating shift
- Weekends as needed
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Melrose, WI 54642 (Required)
Ability to Relocate:
- Melrose, WI 54642: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15
