What are the responsibilities and job description for the Customer Service Representative position at Black River Country Bank?
We're Hiring!! Join our BRCB TEAM!
Internal promotions have created the need for an additional BRCB Team Member in our Customer Service Department. We provide a team-oriented, family like, professional environment with so many opportunities for growth and development.
We're looking for just the right person to join Team BRCB. One who:
- Enjoys being ‘forward-facing’ to our customers (… the first SMILE they see at BRCB!),
- Has exceptional interpersonal skills that promote long-term RELATIONSHIPS & team-building,
- Has a strong DETAIL-orientation and ability to multi-task,
- Possesses the DESIRE to engage in and deliver exceptional internal and external service, and
- Is excited to LEARN and proactively work to DEVELOP their skills and abilities within BRCB.
This is a PART-TIME Customer Service Representative position, located primarily in our MELROSE OFFICE:
- Offering 25-29 hours a week;
- M/T/W/F Afternoons 12:30-5:00; Full-days Thursdays; Every other Saturday 8:00AM-12:00PM
Customer Service responsibilities consist of engaging with customers to understand their needs, processing individual and business deposit account and loan transactions, individual drawer ‘balancing,’ facilitating bank ‘balancing’ and quality assurance processes and procedures, providing customer education, supporting operations, all while cooperating and collaborating to meet team objectives.
Go to https://www.brcbank.com/who-we-are/worklife-and-careers for full details and application.
Inquiries, completed applications & resumes should be brought to the attention of:
Tracy Madvig, Organizational & Business Development Officer
Black River Country Bank
221 Main Street
Black River Falls, WI 54615
madvig@brcbank.com
