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KC - Switchboard Operator

BLACK RIVER HEALTH INC
Black River, WI Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Job Description

Internal and External Job Posting – Krohn Clinic Revenue Integrity; Switchboard Operator

Join the Black River Health Team! We have an immediate opening for a Switchboard Operator position. This position is primarily based at Krohn Clinic, with potential assignments across our organization. Don’t miss out on this opportunity!

The Switchboard Operator is responsible for managing all incoming calls to the Krohn Clinic facility, ensuring they are directed to the appropriate personnel or department efficiently and professionally. This position also provides support for health information management tasks and assists in maintaining the integrity of electronic medical records (EMR). The position available is :

  • Full-time, 80 hours per pay period, benefited. Day Shift M-F

Essential Duties Include :

  • Answers and routes all incoming calls to the appropriate personnel or department in a prompt and professional manner.
  • Takes and relays messages accurately, ensuring timely delivery.
  • Monitors and responds to emergency codes and alarms per hospital protocols.
  • Assists in retrieving and distributing health records, ensuring timely scanning and uploading of documents into the EMR system.
  • Extracts documentation from patient charts for required regulatory and other agency reviews.
  • Educational Qualifications :

  • High School Diploma or General Education Degree (GED) required
  • Six months of related training or experience preferred
  • Proficiency in using computers, calculators, and various communication equipment
  • Oral and written communication skills required
  • Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant healthcare environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health.

    Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."

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