Demo

BI Help Desk Analyst

Black River Health
Black River, WI Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

Job Description

Job Description

Black River Health has an immediate opening for a Help Desk Analyst in the Business Intelligence Department. The Help Desk Analyst provides maintenance of the computer desktop environment through the utilization of the internal Business Intelligence (BI) Information Technology (IT) Help Desk. Functions as first-level support for users of computer applications and systems. Responds to user inquiries regarding software and hardware, and perform tasks to resolve problems or obtain solutions for users.

  • Full-time, 80 hours per pay period Day Shift, benefited.

Essential Duties :

  • Provides IT Help Desk support and resolves problems to the end user’s satisfaction.
  • Monitors and responds quickly and effectively to requests received through the IT Help Desk
  • Monitors Service Desk for tickets assigned to the queue and processes first-in first-out based on priority.
  • Modifies configurations, utilities, software default settings, etc. for the local workstation. Performs timely workstation hardware and software upgrades as required.
  • Manages computer workstation setup and deployment for new employees. Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment or software. Installs, tests, and configures new workstations, peripheral equipment and software.
  • Educational Qualifications :

  • Minimum of three semesters completed in an accredited Information Systems associate degree program and in good standing required
  • Associate’s degree in Information Systems
  • Bachelor’s Degree in Information Systems, Business, Communications, or related field preferred
  • 2 years of relevant technical experience preferred
  • Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant hospital environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health.

    Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a BI Help Desk Analyst?

    Sign up to receive alerts about other jobs on the BI Help Desk Analyst career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $70,114 - $86,563
    Income Estimation: 
    $109,702 - $143,233
    Income Estimation: 
    $150,767 - $193,289
    Income Estimation: 
    $45,792 - $56,381
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $70,114 - $86,563
    Income Estimation: 
    $79,786 - $100,362
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Black River Health

    Black River Health
    Hired Organization Address Black River, WI Full Time
    Job Description Job Description Don’t miss this opportunity to join our Medical / Surgical team! Black River Health has ...
    Black River Health
    Hired Organization Address Black River, WI Per Diem
    Job Description Job Description Black River Health has a PER DIEM Resource Nurse position available. In collaboration wi...
    Black River Health
    Hired Organization Address Black River, WI Full Time
    Job Description Job Description Join the Black River Health Team! We have an immediate opening for a Patient Access Repr...
    Black River Health
    Hired Organization Address Black River, WI Part Time
    Job Description Job Description Black River Health has an immediate opening for a PER DIEM Registered Nurse in the Emerg...

    Not the job you're looking for? Here are some other BI Help Desk Analyst jobs in the Black River, WI area that may be a better fit.

    Distribution Center Help Desk

    Fastenal Company, Winona, MN

    Help Desk Supervisor

    Weather Shield Mfg, Medford, WI

    AI Assistant is available now!

    Feel free to start your new journey!