Sr. Manager of Supply Chain

THE WAY WE LIVE

We strive for excellence in everything we do in life. Our crafted drinks are a way we show respect for our customers and ourselves. They are the beginning of a relationship built on trust and care that through time grows to see our stories unfold in our city. As part of local communities, each Black Rock Coffee Bar team finds ways to serve their neighborhoods. And by doing so we help raise the bar for relationship and compassion. As relationship grows, so does accountability. We hold each other to higher standards for the good of all. Whether it be care for nature, care for those in need, or just a sincere desire to see others do well, we learn to expect a lot from each other and a lot for our customers. Our priority at Black Rock is not for others to know who we are and what we do... but for others to allow us to know them, to add fuel to their story, and to share in the journey.

JOB TITLE

Sr. Manager of Supply Chain

POSITION OVERVIEW

As the Sr. Manager of Supply Chain, you will optimize our supply chain operations, building strong supplier relationships, collaborating with Sysco representatives, and ensuring efficient procurement and delivery to our warehouse facilities. Your strategic mindset, proactive approach, and commitment to high-quality standards will help drive Black Rock Coffee Bar’s overall success. 

PAY INFORMATION & JOB TYPE

$100,000-$120,000 Annual Base Salary

Bonus Eligible

Salaried/Exempt

Full-Time

LOCATION(S)

Scottsdale, Arizona

Denver, Colorado

LEADERSHIP RESPONSIBILITIES

As the Sr. Manager of Supply Chain, you will employ a strategic mindset and proactive approach to optimize supply chain processes. Your excellent communication and negotiation skills foster seamless interactions with suppliers and team members. Your business maturity ensures high-quality standards and effective decision-making, navigating complex challenges with professionalism.

ESSENTIAL DUTIES & KEY RESPONSIBILITIES 

• Develops and maintains strong relationships with suppliers to ensure timely and accurate deliveries, while also identifying opportunities for supply chain improvement and efficiency.
• Works closely with manufacturing representatives at Sysco to resolve supply-related issues, negotiates pricing, manages new product introductions, returns, and grand opening orders/deliveries.
• Collaborates with marketing teams to provide product samples for promotional items and offers valuable input on product availability and feasibility for marketing campaigns.
• Manages supplier invoicing, pricing, contractual obligations, and collaborates with vendors on inventory control to align with company needs.
• Gathers feedback from management team members on product issues and relays them to vendors for resolution.
• Conducts product testing and evaluates samples to ensure high-quality standards are met.
• Analyzes supplier relationships and pricing structures to identify cost-saving opportunities and develops strategies to decrease procurement costs while maintaining product quality.
• Utilizes Supply Chain technology solutions to amplify analysis, audit and stocking efforts.
• Efficiently procures items from suppliers and ensure timely delivery to the warehouse facilities, aligning with regional distribution schedules.
• Responsibilities may change as needed and at the sole discretion of Black Rock Coffee Bar.

Professional Development. At Black Rock Coffee Bar, professional development is a key driver of success. We are looking for individuals who embody business maturity, embrace innovation, and confidently recommend ideas while assessing risks and benefits. Accountability is fundamental, and we encourage team members to proactively address and escalate issues while closely monitoring business performance to align with strategic initiatives. 

You are tasked with identifying innovative opportunities and proposing ideas while carefully evaluating risks and potential outcomes. You will take accountability by promptly addressing and escalating issues and by communicating the strengths and weaknesses of the department and/or its functions, emphasizing their impact on organizational initiatives.

Modeling collaboration and thoughtful participation is essential for both the growth of the company and the development of your direct reports. You will consistently and effectively present updates on ongoing projects to cross-functional teams and leadership, demonstrating exceptional clarity and contagious enthusiasm. You will exhibit a proactive drive for improvement, constantly seeking learning opportunities and effectively applying lessons learned through reflection, adjustment, and continuous improvement efforts.

Work Environment. This position operates primarily in an office environment (onsite or remote) with approximately 15% travel required to attend meetings, events, and engagements with internal and external stakeholders. 

Physical Requirements. The essential duties of this role require the ability to perform the following physical tasks:

• Prolonged periods of sitting at a desk, working on a computer.
• Effective verbal and written communication skills for meetings, presentations, and correspondence.
• Ability to attend, lead, and actively participate in meetings, events, and presentations.
• Mobility to navigate office spaces and external worksites as necessary.
• Manual dexterity to operate office equipment and complete essential job functions.
• Visual acuity to review and analyze reports, documents, and data.
• Auditory ability to engage in discussions and meetings effectively.
• Ability to lift and carry objects weighing up to 15 pounds.
• Travel required, including via aircraft and motor vehicle, to support business needs.

REQUIRED SKILLS & COMPETENCIES 

• Bachelor's degree in Supply Chain Management or related field preferred, or equivalent experience. 
• Strong leadership, strategic thinking, and excellent communication skills.
• Ability to quickly analyze complex situations, identify issues, and implement effective solutions. 
• Highly strategic with supply chain management expertise.
• Strong financial acumen for budget analysis and cost-saving strategies.

BENEFITS

• Paid Time Off to help you recharge.
• Performance-based bonus opportunities to reward your hard work and contributions.
• 401(K) Retirement Savings Plan with company match for eligible* team members.
• Health insurance (medical, vision, dental) options for you and your family.
• Pet insurance and Discount Programs because we know pets are family too!
• Long-Term Disability, Life, and AD&D coverage options.
• Paid holidays to enjoy time with loved ones during special moments.
• Health & Wellness support, including mental health resources and personalized care.
• Discounted gym memberships to support your fitness goals and overall wellness.
• Employee Assistance Program (EAP) offering confidential support.
• Ongoing professional development and training opportunities to advance your career.
• Exclusive discounts on childcare, recreation, lifestyle brands, and more through LifeMart. 
• Free drinks to keep you energized!

*Team members who complete 1,000 hours within a consecutive 12-month service requirement and have attainment of age 21, are eligible for 401(K) participation.

ADDITIONAL INFORMATION

By submitting your application and/or resume, you are indicating that all information is true and correct. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed.

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time.

Black Rock Coffee Bar is an at-will employer. If you are hired, this means your employment is for an indefinite period and it is subject to termination by you or Black Rock Coffee Bar, with or without cause, with or without notice, and at any time. Nothing in this policy or any other policy of Black Rock Coffee Bar shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Black Rock Coffee Bar employees.

Black Rock Coffee Bar values diversity in its workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.

All team members undergo a 90-day introductory period upon hire or promotion, or any other employment change, during which performance, adherence to policies, and teamwork are closely evaluated. This period allows assessment of long-term suitability, with guidance, training, and support provided. Those meeting or exceeding expectations will continue employment opportunities within Black Rock Coffee Bar.