What are the responsibilities and job description for the IT Intern position at BLACKBERRY FARM?
Job Details
Description and Qualifications
We are looking for a motivated and self-driven Information Technology (IT) Intern to join our team. The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.
This internship is for mid May - end of August. The shift will typically be between 8AM - 5PM. Some weekends and later hours are required. Employee housing is offered. Candidates must have a valid driver's license with a personal vehicle.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide technical assistance to staff and customers on hardware and software-related issues.
- Maintains the corporate network. Includes the recommendation and implementation of new equipment in addition to the maintenance and troubleshooting of existing systems.
- Maintains the telecommunications systems. Includes ordering and installing new phones, equipment and cabling, voicemail maintenance, and general troubleshooting.
- Oversees and maintains user workstations including IP phones, laptops, desktops, monitors, and printers.
- Manages the company’s wireless systems. Including the addition of new access points and general troubleshooting.
- Secures network by monitoring network access and performance; maintaining documentation.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Protects organizational value by protecting confidential information.
- Accomplishes organizational goals by participating in large projects, addressing guest-facing IT issues promptly, and exploring opportunities to add value to the organization through departmental accomplishments.
- Follow directions of the supervisor or any member of the management.
Must comply with all company policies and procedures.
Regular and predictable attendance is required to perform this position's essential functions.
Must work well with other Team Members and Managers and interact with our guests.
SUPERVISORY RESPONSIBILITIES
- None
EDUCATION and/or EXPERIENCE
- BS in Information Technology is preferred
- Microsoft Exchange / Office 365
- Active Directory
- Windows desktop and server OS
- Experience with A/V systems is desirable
LANGUAGE SKILLS
- Must be able to communicate with ALL Team Members in a professional and courteous manner
- Excellent communication and writing skills and a professional appearance are required
MATHEMATICAL SKILLS
- Basic Math and Excel skills
REASONING ABILITY
- Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals Must be able to apply logical thinking to a wide range of intellectual or practical problems
PHYSICAL DEMANDS
- Must be able to work in a General Office setting
WORK ENVIRONMENT
- General office
- 1,400 acres of High Hampton Property
About High Hampton
High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course redesigned by Tom Fazio, five tennis courts, 15-miles of hiking trails, a 35-acre private lake for swimming, boating, fishing, and other water-related activities and top-notch high country cuisine.
For immediate application and interview, please stop by our Operations Center located at 82 White Owl Lane, Cashiers, NC 28717 between the hours of 9 am and 4 pm, Monday- Friday. Please bring your resume or your employment history.
High Hampton is an Equal Opportunity Employer.
