Warehouse Agent

Description and Qualifications

Perform an array of functions that include receiving and processing incoming shipments, packing and shipping orders, managing, organizing BF Collections.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Warehouse:

• Coordinate arrival and unloading delivery trucks

• Inspect merchandise as it arrives (if damaged, item to be rejected at time of receipt) and stage to be put away

• An additional more thorough inspection will be conducted to validate the shipment is received, record all information in Studio

• Stamp and date all packing slips and file in appropriate folder

• Mark all boxes with a sticker containing PO #, GL code, project name, and date of processing

• Sort and place materials or items on racks, shelves or in bins according to organizational standards and record placement in Studio

• Mark all damaged items appropriately and place in returns area, notify procurement agent immediately

• Prepare all damaged items for return after receiving a shipping label from the procurement agent, and ship accordingly

• Pull items to prepare for install

• Communicate closely with property maintenance team on inventory and new purchases

• Update notes and colors in Studio when items leave the warehouse for reasons other than install

• Respond to requests to schedule deliveries

BF Collections:

• Receive information of items from Design Accounting Manager on sourcing trip and place items into Lightspeed

• Organize and conduct movers to deliver all items

• Photograph and organize all physical items: take photographs, measurements, and any other information needed for Lightspeed

• Sort and place materials or items on racks, shelves, or bins according to the organizational standards and record placement in Lightspeed

• Enter all new items in BigCommerce (always internal page, only upload to public site if directed)

• Respond to design team requests for items in inventory- to include photos, measurements, etc.

• Ring all items in Lightspeed, once PO from purchasing agent is received

• Move purchased items to appropriate area of the warehouse or schedule Trans to pick up if project isn’t stored at the warehouse

• Send receipt to the Design accounting and Procurement

• Prepare orders by pulling materials; packing boxes; placing orders in delivery area for movers, designers, or shipment

• Prepare parcels for shipment if needed

Purchasing:

• Monitor inventory of warehouse items (boxes, tape, etc.)

• Compose requisition items for approval as Purchase Orders

• Source materials as need for the warehouse and design department

Billing:

•Conduct the monthly storage count and assessment.  Send monthly storage calculated by square foot to Design accounting manager monthly. 

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members, Managers and interact with our guests.

EDUCATION and/or EXPERIENCE

• High school diploma

• Warehouse, inventory, materials handling shipping, receiving, basic cost analysis, safety, and Lightspeed experience preferred

• Easily adapts to changing priorities and tasks

• Is proactive and asks questions

• Must have a very strong understanding of MS Office, databases and information systems

• Must be capable of learning new computer software programs quickly

LANGUAGE SKILLS

• Excellent verbal and communication skills

• Must be able to communicate with all Team Members in a professional and courteous manner

• Must be able to establish relationships with outside vendors and communicate needs and requests to them accordingly

ATTENDANCE

• 40 hours is expected each week, 8am-5pm

MATHEMATICAL SKILLS

• Basic Math Skills

REASONING ABILITY

• Must be able to exercise appropriate judgment and make decisions based on job knowledge and awareness of company goals 

PHYSICAL DEMANDS

• Must be able to stand for long periods of time

• Must be able to safely operate a company vehicle or golf cart

WORK ENVIRONMENT

• Warehouse

• 4,200 acres of Blackberry Farm property

• 5,200 acres of Blackberry Mountain property 

About Blackberry

Blackberry Farm and Blackberry Mountain, Relais & Châteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they’re seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry is an Equal Opportunity Employer.