What are the responsibilities and job description for the Account Manager position at Blackbird Recruiting?
Account Manager
Piscataway, New Jersey
50,000 - $75,000
Customer Relationship Management : Build and maintain strong relationships with existing customers through regular communication and interaction. Act as the primary point of contact for account management and support.
Account Analysis : Conduct thorough analysis of customer accounts to identify opportunities for growth and expansion. Evaluate customer needs, preferences, and pain points to tailor solutions and initiatives accordingly.
Sales Support : Offer strategic insights and recommendations to enhance sales effectiveness and drive revenue growth.
Customer Engagement : Proactively engage with customers to understand their business goals, challenges, and objectives. Identify and pursue opportunities for upselling, cross-selling, and expanding our product offerings within existing accounts. retention.
Continuous Improvement : Stay informed about industry trends, market developments, and competitor activities. Continuously seek opportunities to improve account management processes, enhance customer experience, and drive business growth.
Desired Attributes :
Strategic thinker with a focus on customer success and business growth.
High level of professionalism and integrity.
Ability to work independently and as part of a team.
Strong analytical skills with the ability to assess customer needs and develop tailored solutions
Salary : $50,000 - $75,000