What are the responsibilities and job description for the Account Manager position at Blackbird Recruiting?
Account ManagerBrooklyn, NY$150,000 Bonus StructureOur client, a leading supplier catering to the hospitality industry, is looking for an Account Manager to join their dynamic team. Based in the Brooklyn Navy Yard, they specialize in providing high-quality products and services to hotels. They are seeking a dedicated professional to farm and nurture existing accounts, ensuring sustained growth and long-term relationships. The Account Manager will be responsible for managing and growing existing hotel accounts by providing exceptional customer service and delivering tailored solutions to meet client needs. This role requires a proactive and results-driven individual who thrives on building strong client relationships and identifying opportunities for growth.Responsibilities : Develop and maintain strong relationships with existing hotel clients, ensuring high levels of satisfaction.Identify opportunities to expand and grow existing accounts through upselling and cross-selling products / services.Act as the main point of contact for assigned accounts, managing all aspects of client communication and ensuring timely response to inquiries and concerns.Work closely with internal teams to deliver customized solutions that meet client expectations and drive business growth.Monitor account performance, tracking key metrics and making data-driven decisions to optimize sales and account growth.Collaborate with the sales team to meet or exceed revenue targets and support business objectives.Provide regular updates and reporting to senior management on account health and revenue growth.Qualifications : Proven experience in account management, sales, or customer success, ideally within the hospitality industry.Excellent communication and interpersonal skills with the ability to build strong relationships at all levels.Self-motivated, goal-oriented, and able to work independently while also being part of a team.Strong organizational skills and the ability to manage multiple accounts simultaneously.Ability to analyze client needs and present tailored solutions to meet their objectives.Experience with CRM software and other sales tools to track account activity and performance.Benefits : Competitive base salary of $150,000 plus a performance-based bonus structure.Comprehensive benefits package, including health, dental, and vision insurance.Opportunities for career growth and development within a rapidly growing company.Dynamic and supportive work environment based in the Brooklyn Navy Yard.
Salary : $150,000
