Claims Supervisor

Claims Supervisor

Monsey, Ny - Hybrid

110,000- $165,000

Job Summary :

We are seeking a skilled and experienced Workers' Compensation Claims Supervisor / Account Manager to manage and oversee workers' compensation claims in New York. This role will be responsible for supervising claims adjusters, providing guidance on claims handling, ensuring compliance with New York State regulations, and effectively managing client accounts to ensure timely resolution and customer satisfaction.

Responsibilities :

• Supervise and manage a team of claims adjusters, ensuring high levels of performance, accuracy, and productivity in handling workers' compensation claims.
• Oversee the daily operations of claims management, ensuring compliance with New York Workers' Compensation laws and regulations.
• Serve as the main point of contact for clients, providing regular updates, resolving issues, and ensuring the effective management of workers' compensation claims.
• Analyze claims data and trends to identify opportunities for improving claim outcomes and reducing costs.
• Develop and implement best practices for claims management, from reporting and investigation to settlement and closure.
• Review and approve claims reserves and settlement offers, ensuring proper documentation and alignment with company policies and procedures.
• Collaborate with internal teams (e.g., legal, medical, and risk management) to address complex claims and ensure that all stakeholders are informed.
• Provide training and guidance to junior staff on best practices, regulations, and company policies.
• Ensure accurate and timely reporting on claims status, outcomes, and financial projections.
• Participate in client meetings, provide recommendations for improving claims processes, and deliver insights into claims trends and performance metrics.

Required Skills / Abilities :

Experience :

Salary : $110,000 - $165,000