What are the responsibilities and job description for the Director of Operation position at Blackbird Recruiting?
ABA Director of Operations
Monsey, NY
70,000 - $95,000 equity
Our client is seeking a skilled and strategic Director of Operations to oversee their company's operational functions. This is a full time, in office position. The ideal candidate will excel in managing teams, refining procedures, and establishing processes to ensure seamless customer service, client success, implementation, and daily company wide operations.
Responsibilities :
- Provide strategic direction and guidance to managers overseeing customer service, client success, implementation, and daily operations.
- Develop and implement standardized processes and procedures to optimize team structure and communications.
- Collaborate closely with managers to ensure adherence to established procedures and drive operational excellence.
- Work with executive leadership to align operational strategies with the company's overall objectives.
- Apply technological expertise to identify and implement systems that streamline operations and enhance efficiency.
- Analyze operational data to pinpoint areas for improvement and implement solutions through procedural enhancements.
Qualifications :
Salary : $70,000 - $95,000
