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DIRECTOR OF OPERATION

Blackbird Recruiting
New York, NY Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/25/2025

ABA Director of Operations

Monsey, NY

70,000 - $95,000 equity

Our client is seeking a skilled and strategic Director of Operations to oversee their company's operational functions. This is a full time, in office position. The ideal candidate will excel in managing teams, refining procedures, and establishing processes to ensure seamless customer service, client success, implementation, and daily company wide operations.

Responsibilities :

  • Provide strategic direction and guidance to managers overseeing customer service, client success, implementation, and daily operations.
  • Develop and implement standardized processes and procedures to optimize team structure and communications.
  • Collaborate closely with managers to ensure adherence to established procedures and drive operational excellence.
  • Work with executive leadership to align operational strategies with the company's overall objectives.
  • Apply technological expertise to identify and implement systems that streamline operations and enhance efficiency.
  • Analyze operational data to pinpoint areas for improvement and implement solutions through procedural enhancements.

Qualifications :

  • Min. 1 year operations experience in ABA - Required
  • Extensive experience in managing teams and establishing procedures to optimize operational functions in the b2b industry.
  • Strong technological aptitude with proficiency in relevant software and systems.
  • Exceptional leadership, communication, and interpersonal skills.
  • Excellent analytical and problem-solving abilities.
  • Strategic thinking ability to align operational strategies with business goals.
  • Salary : $70,000 - $95,000

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