What are the responsibilities and job description for the eCommerce Customer Service Manager position at Blackbird Recruiting?
ECommerce Customer Service Manager
Airmont, NY
70,000-$90,000
Responsibilites :
- Oversee and support a team of 4 overseas customer service associates
- Handle cases that are escalated and step in as needed
- Monitor trends in cases and report on them
- Communicate between the customer service team and other departments
Requirements :
Salary : $70,000 - $90,000
