What are the responsibilities and job description for the Customer Service Representative position at BLACKBURN'S PHYSICIANS PHARMACY?
Job Details
Job Location
Blackburn's Corporate - Tarentum, PA
Job Category
Customer Service
Description
Customer / Patient Service Representative
Join Our Team as a Customer / Patient Service Representative at Blackburn's!
Are you passionate about helping others and providing top-notch customer service? Do you thrive in a dynamic, fast-paced environment? If so, Blackburn's is looking for someone like you to join our Corporate Office team as a Customer / Patient Service Representative .
About the Role : As a Customer / Patient Service Representative, you will be the frontline connection between Blackburn's and our valued customers and patients. You will handle inquiries, resolve concerns, and ensure that our customers and patients receive the exceptional service they deserve. This role requires a detail-oriented individual with excellent communication skills who enjoys solving problems and working in a collaborative environment.
Key Responsibilities :
- Process incoming phone and fax orders efficiently.
- Provide top-tier service to customers, patients, and referral sources.
- Manage patient accounts and coordinate scheduling of services.
- Maintain patient files and produce delivery paperwork.
- Troubleshoot and resolve customer and patient issues with equipment and orders.
- Collaborate with various departments to ensure seamless service delivery.
- Educate customers and referral sources on products and services.
Why Blackburn's?
Join Us! If you're ready to take on a role that's both challenging and rewarding, we want to hear from you! Apply today and become a part of the Blackburn's team, where we are committed to delivering excellence every day.
Qualifications
What We're Looking For :
