What are the responsibilities and job description for the Cafe Manager position at Blackcraft Cult?
We are seeking a dedicated and experienced manager to oversee the daily operations of our cafe in Blackcraft Salem. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. As the cafe manager, you will be responsible for managing staff, ensuring food safety and quality, and maintaining inventory control while creating a welcoming environment for our guests.
Duties
- Lead and manage café staff, including hiring, training, and scheduling shifts to ensure efficient operations.
- Oversee inventory control, including ordering supplies and managing stock levels to minimize waste.
- Ensure compliance with food handling and safety regulations to maintain a clean and safe environment for both staff and customers.
- Develop and implement operational procedures to enhance customer service and improve overall efficiency.
- Monitor daily sales and performance metrics to identify areas for improvement.
- Foster a positive team culture that encourages collaboration and high performance among staff members.
- Engage with customers to gather feedback, resolve issues, and enhance their overall experience at the café.
- Collaborate with baristas to ensure timely beverage preparation and delivery while maintaining quality standards.
Experience
- At least two years experience in cafe management is essential.
- Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Knowledge of inventory control practices and food safety regulations is required.
- Excellent customer service skills with a focus on creating a positive dining experience.
- Experience in shift management within a fast-paced environment is preferred.
- Familiarity with kitchen operations and food handling practices is advantageous.
If you are passionate about the coffee industry and possess the necessary skills to lead a successful team while providing outstanding service, we encourage you to apply for this exciting opportunity as Blackcraft Salem's Cafe Manager.