Busser

Description

Blackhawk Country Club will be the premier full-service club in the East Bay, where members gather as a community and create lifelong connections through exceptional experiences in an incomparably beautiful setting.

As a member of the Blackhawk Country Club team, you play an integral role in advancing our Club’s Vision and Strategic Plan. You will be expected to adhere to our "6B's," which outline the fundamental expectations we have of every employee. Additionally, we rely on you to embody our HAWKS CODE culture, bringing it to life through your language, attitude, and actions.

Position Summary

The Busser role is essential in providing an immaculate dining experience for our members and guests through attentive and responsive service.                                                                                                                 

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Clear, clean, and reset tables promptly after guests leave, ensuring the readiness for new diners with attention to detail and adherence to table setting standards.
• Assist servers with food delivery to tables as needed, making sure all service runs smoothly.
• Maintain a clean and organized dining area, including floors, service stations, and table linens.
• Stock service stations with necessary supplies, such as linens, silverware, glassware, and dishes.
• Collaborate with the service team to remove any obstacles impacting the flow of service.
• Respond quickly to requests from guests and servers in a polite and friendly manner.
• Support other team members by assisting in additional tasks, contributing to a team-oriented environment.
• Comply with all food and beverage regulations, as well as the Club’s safety and hygiene policies.

Qualifications

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Previous experience as a busser or in a similar role in a restaurant or club setting is preferred.
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.
• Excellent communication and teamwork abilities.
• A commitment to delivering a high level of customer service.
• Ability to work on feet for an extended period and lift heavy trays or dinnerware when necessary.
• Flexibility in scheduling, with availability to work evenings, weekends, and holidays.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Mobility: The role may require frequent movement, including walking, standing, and occasional bending, kneeling, or reaching.
• Lifting: Occasional lifting of supplies, equipment, or inventory items may be necessary unto 50 lbs.
• Hearing: Good hearing ability is necessary for effective communication with staff, members, guests, and vendors.
• Stamina: The role may involve long hours and extended periods of activity, especially during peak business periods, special events, or banquet functions.

WORK ENVIRONMENT

• Indoor/Outdoor Setting
• Temperature: The work environment may vary in temperature, depending on the location and season. It may include both heated and air-conditioned areas.
• Noise Level: The work environment can be fast-paced and may involve moderate to high levels of noise in the dining spaces.
• Pressure: The role often involves working under pressure, especially during peak dining hours
• Interaction: Regular interaction with staff, guests, vendors, and other department heads is common, requiring effective communication, interpersonal skills, and diplomacy.
• Safety: Adherence to health and safety protocols, including proper food handling.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Salary : $17