Demo

Site Manager

BLACKHAWK INDUSTRIAL OPERATING CO
Springfield, MA Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/2/2025

WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.


SUMMARY: The Site Manager position has full responsibility for vending location inventory levels and product availability metrics. Additionally, this position manages and oversees the vending replenishment activities to including Adjustment vending min/max levels, Adding new items to the vending program database and

Inventory reconciliation at consignment locations. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Personally exhibits, recruits and coaches associate consistent with Core Behaviors
  • Execute and maintain processes for vending item management between vending databases and P21 to ensure data stays rationalized. 
  • Execute and maintain processes to replenish vending machines for non-consigned and consigned items.
  • Responsible for promoting a culture of safety.
  • Reviews, understands, and executes KPI’s; analyzes root cause, maps out and implements customer-specific improvement plans.
  • Works effectively with suppliers and customers and acts as the key contact
  • Represents BlackHawk, acting as a liaison with suppliers and customers and acts as the key contact.  
  • Assists in identifying and implementing cost reduction projects. 
  • Analyze use and transaction data defining application needs. 
  • Leads the effort to implement price increases with customers.
  • Responds to and resolves everyday customer requests and recommends action plans to mitigate issues as they arise.
  • Attends Rolling Action Item List (RAIL) meetings representing BlackHawk.
  • Maintains Tool Crib, enter customer orders and quotes, maintains shipping and receiving, performs cycle count and inventory review, and performs vending, stocking, and maintenance, when applicable
  • To efficiently perform all customer tasks in ERP system, crib, and if required, a customer ERP system to efficiently handle all requirements of order management.
  • Monitor vending inventory and stock levels to ensure effectiveness of the branch plan.
  • Perform all work in accordance with ISO processes and procedures.
  • Perform all work in accordance with contractual requirements.
  • Performs other duties as assigned.

 

QUALIFICATIONS:

  • Advanced knowledge of ERP system
  • Advanced knowledge of supporting software systems
  • Advanced knowledge of hardware devices, vending machines
  • High knowledge of manufacturing, industrial supply products and MRO
  • Strong problem-solving skills
  • Ability to communicate at all levels in person and email.

 

EDUCATION and/or EXPERIENCE: 

  • High School diploma or GED required
  • Bachelor’s degree in a related field preferred
  • 5 plus years of experience in a similar position required

 

PPE REQUIRED:  

  • Eye protection, ear protection, and any PPE required by customer, including steel-toed shoes and head protection.

 

BENEFITS:

  • Health Insurance BCBS of OK HDHP
  • HSA with Employer match (must meet criteria)
  • Dental and Vision Insurance
  • 401K Plan and Company Match
  • FSA (Full FSA, Limited FSA, and Dependent FSA)
  • Company paid Long Term and Short-Term Disability
  • Company paid basic Life Insurance and AD&D/
  • Supplemental life and AD&D/Dependent life
  • Ancillary Critical Illness Insurance (Wellness Rider Included)
  • Ancillary Accident Insurance (Wellness Rider Included)
  • Ancillary Hospital Indemnity
  • Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
  • Paid Time Off
  • Holiday Paid Time Off
  • Gym Reimbursement
  • Quarterly Wellness challenge with a chance to will money or prizes
  • Tuition Reimbursement – after 1 year of employment


*BlackHawk Industrial is an Equal Opportunity Employer


**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment. 

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