What are the responsibilities and job description for the Senior Implementation Consultant position at BlackLine?
Get to Know Us :
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark :
The Senior Implementation Consultant is responsible for implementing the company's accounting software products with new and / or existing mid-market and enterprise clients. Using their extensive knowledge of the BlackLine application, they are able to advise customers on best practices and work with customers through complex requirements to configure the suite of products to perform as needed. This role is also responsible for consulting with the client regarding best practices and client business needs in order to best configure the software and provide exceptional customer service.
You'll Get To :
- Manages a diverse portfolio and delivers mid-market to large-scale implementation projects, spanning multiple sectors.
- Drives and manages all implementation milestones to completion within budget, scope, schedule, and customer satisfaction.
- Creates and maintains thorough documentation throughout the implementation to include billable hours, Salesforce notes / documentation, expense management, etc.
- Utilizes business acumen, Accounting / Finance Industry knowledge, and product knowledge to serve as a trusted advisor and become an application expert to address client use cases and business challenges.
- Builds strong and positive relationships with client contacts, including executive sponsors and management for the duration of the project and post-delivery transition.
- Drives analysis and provides client recommendations at both strategic and operational levels, based on project objectives
- Elicits, documents, interprets and translates client business requirements or high-level requirements to be used for application configuration and testing solutions during implementations.
- Responds to client communications and proactively researches, resolves issues, and provides best practices with a high sense of urgency and customer service.
- Manages project deliverables from beginning to end and defines and confirms scope, ensuring that all specifications are clearly defined to satisfy expectations.
- Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle including budgetary, timeline and performance considerations.
- Leads, mentors, trains and coaches less tenured implementation consultants to complete project outputs.
- Performs other tasks and responsibilities as required.
What You'll Bring :
We're Even More Excited If You Have :
Thrive at BlackLine Because You Are Joining :
BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range :
USD $111,000.00 - USD $139,000.00
Pay Transparency Statement :
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Accommodations :
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Salary : $111,000 - $139,000
