What are the responsibilities and job description for the Intake Specialist - Employment Law position at Blackstone Law, APC?
Full Job Description
Blackstone Law, APC is a rapidly growing litigation firm focused on plaintiff's side labor and employment law. The firm consists of personable, published, and well-known trial attorneys and a group of extraordinary individuals who act as a cohesive team to achieve incredible results for its clients.
Blackstone is committed to a family feel and maintains a fun and comfortable but fast-paced working environment. Blackstone is looking for a talented, highly driven, self-motivated, and personable team player for this Intake Specialist full-time position. Candidates will receive significant hands-on training and will have considerable growth opportunities.
Responsibilities:
- Engaging in all facets of the intake process from initial inquiry to client retention;
- Answering inbound phone calls from prospective clients while providing stellar customer service;
- Performing unbiased screening to gather facts and assess the strength and weaknesses of potential cases;
- Scheduling appointments and coordinating execution of the retainer packages;
- Obtaining evidence from prospective clients in real time, including paystubs, communications and other relevant documents;
- Computer and typing literacy, as the candidate will be utilizing a user-friendly case management and intake software.
Strengths and Skills
- The ability to multi-task
- A strong work ethic with an eagerness to achieve intake goals
- Teamwork mindset
- Excellent organization skills
- The desire to grow with the firm and find a permanent home. Blackstone is growing and is a prime firm for candidates interested in cultivating a long-term position
Requirements/Preferences:
- 2 years Intake Specialist experience at an employment law firm (mandatory)
- Knowledge of Employment Law (strong preference)
- Bilingual – English/Spanish fluency (preferred)
- Good communication skills, positive attitude, self-motivated and willing to adapt
- Computer literate (Office 365, Adobe, Windows OS)
Benefits:
Blackstone offers a competitive salary, bonuses, health insurance, 401K, paid parking and more! We are looking to hire immediately, so please submit your resume today!
Schedule Varies:
· Full-time
· Monday to Sunday
· Weekend and Evening Shift starting at 2pm to 10pm
· In Office / Hybrid
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Schedule:
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Experience:
- managing the intake process at a plaintiff employment firm: 2 years (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Beverly Hills, CA 90211 (Required)
Work Location: In person
Salary : $18 - $30