What are the responsibilities and job description for the Medical Insurance Collections Representative position at Blackstone Medical Services?
Job Summary
We are seeking a dedicated, detail-oriented, experienced medical Insurance Collections Representative to join our insurance collections team. The ideal candidate will be responsible for reviewing and working claims for payment, correcting denials, or additional information requests. This role requires strong analytical skills and a thorough understanding of medical billing and revenue cycle management. Candidate must have experience successfully working denied claims. This position is in office only - no remote work.
Duties
- Manage accounts receivable by tracking claims payments and following up on and working denied claims.
- Utilize medical terminology to communicate effectively with clients regarding their accounts.
- Engage in revenue cycle management practices to optimize collections processes.
- Perform account reviews to ensure accuracy in billing and payment records.
- Demonstrate excellent phone etiquette while negotiating payment arrangements with clients.
- Maintain detailed records of all communications and transactions related to account collections.
- Collaborate with team members to develop strategies for improving collection rates.
Skills
- Must have claims denial management experience and success in overturning the denial.
- Proficient in account analysis and understanding of accounts receivable processes.
- Familiarity with medical terminology and medical billing practices is highly desirable.
- Strong knowledge of revenue cycle management principles.
- Ability to effectively negotiate payment terms while maintaining professionalism.
- Competence in handling debits and credits accurately within financial systems.
- Excellent communication skills, particularly over the phone, ensuring clear and respectful interactions with clients.
- Detail-oriented with strong organizational skills for managing multiple accounts simultaneously.
This A/R Specialist I position offers an opportunity to contribute significantly to our financial operations while developing your expertise in the field. We encourage motivated individuals who are eager to learn and grow within our organization to apply.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21 - $25