What are the responsibilities and job description for the Store Associate position at Blackstone Products?
Description
Do you ever wish you could be grilling every day? Do you love the sizzle of grease on a well-seasoned griddle? Do you feel the need to connect with the All-American outdoor cooking way of life? If so, then Blackstone is the place for you! At Blackstone you will be part of a team that was born to revolutionize outdoor cooking. You will be exploring, innovating, and bringing a wide range of smokin’ hot BBQ products to the eager outdoor cooking enthusiasts of the world! Blackstone believes in helping people create an experience with food that brings family and friends together.
Starting Pay: $16.50/hour
Essential Functions:
- Greet customers and assist them with purchases
- Use register/POS to process purchases
- Display and organize products in the store for the customers to locate easily
- Communicate information about product availability through email and chat
- Maintain the outlook of the store by dusting, cleaning, and restocking merchandise on the shelves
- Help with preparation for displays, trade shows, and photo shoots
- Prepare customer, employee, and donation orders
- Advertise the store if we have no customers
- Respond to customer and employee inquiries via email and chats
- Respond to customer support tickets
- Wears proper PPE (personal protective equipment) and acceptable clothing for work environment (ref. North Atlantic Imports, LLC Employee Handbook)
- Other duties, as assigned
Requirements
- Excellent customer service skills
- Exceptional work ethic and strict adherence to company policy and sales goals
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills and detail-oriented
- Ability to work independently with minimum supervision
- Willingness to learn about new items and procedures quickly
- Excellent critical and problem-solving skills
- Written and verbal communication skills
- HS diploma or GED required
- Excellent communication skills, written and verbal
- Microsoft Office skills
- Phone etiquette
- NetSuite experience
- Forklift Certification – preferred
- Must be able to work Saturdays from 10AM – 2PM
- Ability to lift up to 75 pounds
North Atlantic Imports, LLC is an equal opportunity employer. We consider applications for all positions without regard to race, color, religions, gender, gender identity, sexual orientation, national origin, age, veteran’s status or status as a qualified individual with a disability.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, activities, and reporting may change at any time with or without notice.
Salary : $17