What are the responsibilities and job description for the Patient Service Representative (Fluent in Spanish) position at Blackstone Valley Community Health Care?
Working as part of the care team, the Patient Service Representative is responsible for providing outstanding customer service and will be the liaison between the organization and the community including current and potential patients, community partners, and vendors. It is the responsibility of this position to accept ownership for effectively addressing patient issues, complaints, and inquiries while ensuring customer satisfaction is at the core of every decision and displayed behavior.
High School Diploma or equivalent
Minimum 2 years’ experience in healthcare setting with electronic medical records, insurance, and collecting patient data
Minimum typing ability of 55 words per minute
Experience with medical terminology preferred
Job Type: Full-time
Pay: $18.12 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $18
