What are the responsibilities and job description for the Applications Engineer position at BlackTree Technical Group, Inc.?
Job Description
Job Description
Application Engineer who will be responsible for pre-sale technical consultation and post-sale project management. He / she will interact with our customers, sales representatives, engineers and operations teams. The Application Engineer will also support our Customer Service Associates providing second level support on technical issues; efficiently diagnosing and troubleshooting equipment problems. Successful candidates will have excellent intern-personal and communications skills while also having strong technical problem-solving abilities and excellent project management skills
Key Responsibilities :
- Field sales technical and application support :
Provide sales representatives and customers technical support during pre-sale activities to assist in the proper selection, configuration and application of products and services.
Track orders from receipt of PO to the start of production to ensure that orders are processed in a timely fashion and meet all customer and requirements.
Serve as an additional point of contact for field service technicians and end-users during periods of very heavy volume and when the customer support associate is out of the office.
Company Description
BlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers.
Company Description
BlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers.
