What are the responsibilities and job description for the Automotive Service Advisor position at Blain's Farm & Fleet?
Company & Benefits Information
At Blain's Farm & Fleet, we believe everyone deserves a job they love, work in a great environment, grow their career, and enjoy a positive balance.
- Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment:
- Medical
- Prescription
- Dental
- Vision
- Short & Long Term Disability
- Life Insurance
- Ancillary Benefits
- Identity Theft Protection
- Pet Insurance
- All major Holidays & Birthday off
- Advanced Leadership Training Programs: build the skills to grow your career
- Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more
- Internal recognition programs that support an engaged workplace
- Profit Sharing
- 401(K) with company match
- Paid ASE testing and certifications
Compensation
- Saturday & Sunday weekend premium pay $2.50 per hour
- Base pay up to $17.75/hr with annual performance-based merit raises*
Job Duties
- The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service.
- Assist customers with their purchases in a customer service and sales focused environment.
- Utilize computers to determine product inventory levels and product arrival dates.
- Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
- Explain work orders and invoices to customers.
- Perform Retail Cashier Duties by obtaining and processing customer payments.
- Install batteries, balance wheels, repair and install tires when required.
- Perform oil changes using LOF procedures when required.
- Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
- Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
Qualifications
- Must have great communication skills.
- Ability to pass pre-employment drug screening and background checks.
- Ability to read and speak English.
- Ability to effectively communicate with customers and coworkers.
- Must be 18 years of age or older.
- Prior auto repair experience is preferred.
- Prior retail experience preferred.
EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively
Salary : $18
