What are the responsibilities and job description for the Automotive Service Advisor position at Blain's Farm & Fleet?
Company & Benefits Information
We believe everyone deserves a job they love, work in a great environment, grow their career and enjoy a positive balance.
Benefits Package:
- Eligibility for medical, prescription, dental, vision, short and long term disability, life insurance, ancillary benefits, identity theft protection, pet insurance, etc. after 91st day of full-time employment
- All major holidays and birthday off
- Advanced leadership training programs to build skills for career growth
- Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt and much more
- Internal recognition programs supporting an engaged workplace
- Profit sharing
- 401(K) with company match
- Paid ASE testing and certifications
Compensation:
- Saturday and Sunday weekend premium pay at $2.50 per hour
- Base pay up to $17.75/hr with annual performance-based merit raises
The listed pay for this position may vary based on experience. Compensation decisions consider minimum requirements, training and experience, work location, required travel and external market conditions.
Job Duties:
The Service Advisor will perform automotive services efficiently while providing quality customer service.
Responsibilities:
- Assist customers in a sales-focused environment
- Set up work orders, schedule service work and communicate with the service department using VAST system
- Explain work orders and invoices to customers
- Perform retail cashier duties by obtaining and processing customer payments
- Install batteries, balance wheels, repair and install tires when required
- Perform oil changes using LOF procedures when required
- Demonstrate awareness and compliance with loss prevention and safety policies and procedures
- Interpret vehicle inspection results and make appropriate service recommendations to customers
Qualifications:
- Excellent communication skills
- Ability to pass pre-employment drug screening and background checks
- Ability to read and speak English
- Effective communication with customers and coworkers
- Age 18 or older
- Prior auto repair experience preferred
- Prior retail experience preferred
Salary : $18
