What are the responsibilities and job description for the Pet Department Head - Excellent Customer Service Expert position at Blain's Farm & Fleet?
Company Overview
Blain's Farm & Fleet is a family-owned retailer that values its employees and provides a competitive benefit package to support their growth and well-being.
Salary
The base pay for this position can reach up to $17.50 per hour with annual performance-based merit raises. Additionally, you will receive Saturday and Sunday weekend premium pay at $2.50 per hour.
Job Description
The Pet Department Head will be responsible for providing excellent customer service and ensuring the efficient stocking of the pet department. This may include:
Required Skills and Qualifications
To succeed in this role, you will need:
Benefits
We offer a comprehensive benefit package, including medical, prescription, dental, vision, short- and long-term disability, life insurance, ancillary benefits, identity theft protection, pet insurance, and more. You will also enjoy advanced leadership training programs, associate discounts on name brands, internal recognition programs, profit sharing, and a 401(k) plan with company match.
Others
As an Equal Opportunity Employer, we strive to create an inclusive culture where everyone has the opportunity to grow and succeed. We are proud to have been recognized as a Forbes Best Mid-Sized Company to Work For for seven consecutive years.
Blain's Farm & Fleet is a family-owned retailer that values its employees and provides a competitive benefit package to support their growth and well-being.
Salary
The base pay for this position can reach up to $17.50 per hour with annual performance-based merit raises. Additionally, you will receive Saturday and Sunday weekend premium pay at $2.50 per hour.
Job Description
The Pet Department Head will be responsible for providing excellent customer service and ensuring the efficient stocking of the pet department. This may include:
- Performing retail store clerk duties in the agriculture and pet departments
- Determining work assignments and delegating tasks to associates
- Training new associates to ensure a smooth onboarding process
- Attending seminars to enhance knowledge and skills
- Processing special orders for customers
- Maintaining accurate on-hand balances
- Assisting customers and associates with problem-solving
- Providing support to other departments as needed
Required Skills and Qualifications
To succeed in this role, you will need:
- Great communication skills
- Prior retail experience preferred
- Able to work evenings when needed and at least every other weekend
- Able to pass a background check
Benefits
We offer a comprehensive benefit package, including medical, prescription, dental, vision, short- and long-term disability, life insurance, ancillary benefits, identity theft protection, pet insurance, and more. You will also enjoy advanced leadership training programs, associate discounts on name brands, internal recognition programs, profit sharing, and a 401(k) plan with company match.
Others
As an Equal Opportunity Employer, we strive to create an inclusive culture where everyone has the opportunity to grow and succeed. We are proud to have been recognized as a Forbes Best Mid-Sized Company to Work For for seven consecutive years.
Salary : $18
