What are the responsibilities and job description for the Patient Relations Specialist/Front Desk Staff position at BLAINE EYE CLINIC OPTOMETRISTS?
PATIENT RELATIONS SPECIALIST/RECEPTIONIST Blaine, MN | Full-Time | $18 /hour (based on experience)
BUILD YOUR CAREER IN HEALTHCARE WITH PURPOSE
Looking for more than ?just a job?? At Blaine Eye Clinic, we don?t just hire receptionists, we invest in Patient Relations Specialists who are ready to grow, contribute, and thrive in a rewarding healthcare career.
Whether you?re new to the medical field or looking to elevate your professional path, this is your opportunity to join a high-performing team that values empathy, excellence, and real career development.
ABOUT US ............................................................................................................
We?re a locally trusted optometry practice committed to providing the highest quality eyecare in a welcoming, tech-forward environment. Our success is built on word-of-mouth referrals and our dedication to treating patients the way we?d want to be treated ourselves. We think of our clinic as one big family - and that includes our patients and our team.
ABOUT THE ROLE ................................................................................................
As a Patient Relations Specialist, you are the voice and face of our clinic making sure every patient feels welcomed, heard, and cared for from the moment they reach out. You?ll work at the busy front lines of patient care, balancing communication, scheduling, insurance coordination, managing patient materials, and teamwork.
No medical experience? We?re happy to train driven professionals with the right attitude, hunger to learn, confidence navigating technology in a fast-paced setting, and a passion for helping others.
YOUR RESPONSIBILITIES ....................................................................................
- Greet & assist patients with kindness & professionalism
- Handle a high volume of calls & messages
- Scheduling & confirm patient appointments
- Enter & update accurate patient demographic information
- Verify insurance coverage & benefits
- Process online & mail delivered payments
- Collect co-pays & manage billing transactions
- Prepare patient paperwork & assist with check-in/out for exams
- Communicate with internal teams to ensure smooth patient flow
- Represent Blaine Eye Clinic?s standards of care and hospitality
Salary : $18