What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Blake Schrumpf - State Farm Agent?
Job Description
Job Description
Benefits :ROLE DESCRIPTION :
As a Customer Relations Representative - State Farm Agent Team Member with Blake Schrumpf - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.
We look forward to connecting with you if you are the ideal customer-focused team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
QUALIFICATIONS :
