What are the responsibilities and job description for the Service Desk Administrator position at Blake Smith Staffing, LLC?
Summary of the main functions covered by the job holder :
Based in New York and reporting to the IT Support Manager, the Service Desk Administrator is, amongst other functions, a key member for the operations of the IT environment of the Company. Its main duties will be :
Ensure a smooth and risk-free IT environment in support of our staff, clients & business as a whole
Help users with IT-related issues
Maintain the end-user IT environment
Perform daily IT Management and maintenance tasks
Keep IT company asset inventory updated
Provide timely and adequate communication to Manager / Colleagues
Participate in IT projects
Specific tasks :
Be the support contact for local users and other branch offices if needed
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