Administrative Assistant

Company Overview

Join our dynamic team in the City of South Miami, downtown near the Shops of Sunset Place and Whole Foods. We are dedicated to fostering a supportive and collaborative work environment. We believe in the power of great administration and organization to keep our organization thriving.

About Us: We are a management company that performs tax, accounting, payroll and other administrative functions. We manage the tax, accounting, payroll, A/R, and A/P for companies we own and corporate clients. We are an established and growing company. Because of the nature of this position, it is predominantly in-person.

Position Overview:

The main role is to engage with existing and prospective customers. Your responsibility will be act as the primary contact for a school we own, and facilitate communication with customers and our main office located in Vero Beach. Responsibilities include maintaining our CRM, and scheduling tours.

Your responsibility will also be to serve as the first point of contact between prospective and existing clients, and client managers. This will, at times, include maintaining our CRM, scheduling, customer service, and clerical duties (including light billing, managing communications with live and web-based clients, and supporting other internal departments).

The candidate must be friendly, articulate, and technology savvy. The candidate thrives in a fast-paced setting, can resolve competing priorities, multitask, and be willing to be a team player and resolve customer requests.

• Administrator / scheduler / customer service
• Strong computer and interpersonal skills
• Fluent in English and Spanish.
• Must be well-spoken (not just fluent) in English and have excellent phone voice and customer service skills
• Interest in Professional Services, ideally tax
• Strong work ethic
• Live relatively close to the City of South Miami, near Sunset Place & Whole Foods (57 Avenue and SW 72 Street) and have viable transportation.
• We will only accept applications that mention their favorite pizza.

Key Responsibilities:

- Handle incoming calls and inquiries with a friendly demeanor, providing information and directing them

- Support principals, including calendar management and scheduling of client meetings in person, via telephone, or virtually.

- Provide administrative support to various departments and team members, ensuring efficient office operations. Ideal candidate can process and/or create various client deliverables, including tax returns, organizers, extensions, engagement letters, and correspondences.

- Manage and organize schedules, appointments, and meetings, facilitating effective communication across the team.

- Assist in preparing reports, presentations, and correspondence, maintaining a high standard of accuracy and professionalism.

- Assist with general office duties, including ordering supplies, going to post office, distributing mail, and scanning.

- Communicate with clients regarding documentation requests and answer general questions

- Responsible for maintaining a client database and onboarding new clients.

Benefits:

- 401k, Health, Dental & GAP Insurance, covered parking and paid time off.

- Please remember we will only accept applications that mention their favorite pizza.

Job Type: Full-time

Pay: $19.23 - $21.63 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• No nights
• No weekends

Ability to Commute:

• South Miami, FL 33143 (Required)

Work Location: In person

Salary : $19 - $22